Senior Sales Administrator
We are looking to add to our successful team located at Cricklade, nr Swindon
Office-based and working with the MD and the warehouse team, this role involves interacting with customers via telephone, email or face-to-face at our showroom and trade counter. Duties will range from giving initial advice and guidance to customers, to preparing quotations. You will be taking orders from customers over the phone and receiving & recording payment and processing orders. You will also be liaising with suppliers and our logistics partners. There are also many other tasks in a small business that range from maintaining and altering our showroom to adding products to our website, to highlighting any low inventory.
Occasionally we design a product if there is a gap in the market and we also design shop counters so there's an opportunity for practical creativity at times. This isn't a high pressure sales role so there's no cold calling or inflated sales targets.
Skills & experience required
Customer-facing so a professional & friendly telephone manner is essential along with full computer literacy and experience of customer accounts. You should know your way around email and spreadsheets, plus have experience of an order processing & invoicing system including payment & refunds. Bonus skills we could use are Photoshop and photography, as well as basic CAD or Sketchup but these are not essential. Relevant industry experience would be either working for a shopfitter / shop equipment supplier or alternatively having experience of purchasing and/or installing shopfitting equipment whilst working for a retailer. That said, we recognise that a positive can-do attitude and a willingness to learn can overcome a lack of direct experience.
Salary & Benefits
Competitive salary based on experience. 40 hrs per week. Nest pension scheme and 22 days annual leave allowance rising by 1 day per year of service to 25 days (excluding Bank Holidays). Free parking, tea & coffee. Modern premises with open-plan office, a standing desk/workstation and resident office dog.
To apply send your CV to firstname.lastname@example.org